Claims
Making the Grade - The reason you buy insurance
At Abacus, we provide exceptional personal service at the time of a loss to help you recover quickly from the
setback you have encountered in your life.
Our empathetic staff are available 24 hours a day, 365 days per year, anywhere in Canada and the United States
and will walk you through the claims process.
Our Customer Care Commitments
You will be treated with respect.
You will receive prompt and efficient service.
You will receive flexible service terms.
You will work with courteous, knowledgeable and caring professionals.
You will receive a clear explanation of our process and we will follow through.
You will receive quick and fair treatment to issues and concerns.
Our Service Guarantee
If you suffer an automobile or property loss, you have access to over 500 auto repair companies with
state-of-the-art facilities across the country.
When you have your vehicle repaired in one of our preferred shops, we guarantee:
- Priority service including pick-up of your vehicle and delivery of the rental vehicle right to your front door
(in service areas where this is possible)
- Auto repairs (including parts and labour costs) for as long as you own your vehicle and are insured with Abacus
We're Here to Help
When you need to report a claim under your Abacus home or auto policy, we want to make the process as easy and
stress-free as possible. Call us at 1.877.COUNT23.
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For a quote please call
1-877-COUNT23
1-877-268-6823
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